Privacy

Introduction

At Residence, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services.

Information We Collect

We may collect the following types of information:

  • Personal information (name, email, phone number, address)

  • Property preferences and search criteria

  • Financial information necessary for transactions

  • Information about your interactions with our website and services

How We Use Your Information

Your information helps us to:

  • Provide personalized real estate services

  • Connect you with properties matching your criteria

  • Facilitate property transactions

  • Communicate important updates about your inquiries

  • Improve our services and customer experience

Data Protection

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. All data is stored on secure servers with appropriate technical and organizational safeguards.

Information Sharing

We may share your information with:

  • Property owners or their representatives when you express interest in a specific property

  • Trusted service partners involved in your transaction (legal advisors, mortgage brokers)

  • Regulatory authorities when legally required

We never sell your personal information to third parties for marketing purposes.

Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for certain processing activities

  • Receive your data in a portable format

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and provide personalized services. You can manage cookie preferences through your browser settings.

International Transfers

As a global real estate agency, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or direct notification.

Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please contact our Data Protection Officer at privacy@residence.com.

Last Updated: March 25, 2025